Identity verification delays and errors

Incident Report for Checkr

Resolved

This incident has been resolved.

Posted Oct 21, 2026 - 15:50 UTC

Update

We are continuing to monitor for any further issues.

Posted Oct 15, 2026 - 23:17 UTC

Monitoring

Beginning at approximately 22:15 UTC on October 15, candidates may be unable to complete identity verification during the application process due to an outage at a third-party provider. We will provide updates as they become available.

Posted Oct 15, 2026 - 23:08 UTC

This incident affected: Candidate Portal.